OUR MEDIA KIT

How can I subscribe to STOR[I]ES?

Go to our Abo-Shop to subscribe, or else send an email to info@stories-magazin.com mentioning the type of subscription you would like, along with your name and address. Payment instructions will then be issued.

How do I give a gift subscription to a friend?

To take out a gift subscription simply write an email to info@stories-magazin.com.

What is required for a (discounted) student subscription?

Student subscribers will need to provide a valid matriculation certificate during the order process.

I am at school/vocational college – can I get a reduction or is that just for students?

Yes, you are entitled to the same reduction as students. We just need a copy of your current school certification.

How can I renew my subscription?

Subscriptions renew automatically, unless we receive a cancellation request from you by email in advance of the renewal date to info@stories-magazin.com. You will automatically receive email notification to renew your subscription online to guarantee an uninterrupted subscription.

How will you send my magazine?

Subscribers receive all print issues in protective packaging via international surface mail.

How long will it take for my order to arrive?

Delivery times will depend on where in the world the magazines are being sent. On average, magazines arrive at the destination address within three weeks of the publication date.

Where can I change my address details?

To change the delivery address of your subscription, please send an email to info@stories-magazin.com or change it in your login account.

How can I cancel my subscription?

Our annual and student subscription has a fixed term of one year. After that, you can cancel monthly. Please send us an email to info@stories-magazin.com or call us on +49 7361-5279330. Please note, in order to stop the automatic renewal process, any cancellation requests must be submitted no less than 30 days prior to the paid subscription due date.

Where can I find my invoice?

1. You will receive a confirmation email when your order is complete. This email contains your invoice.
2. If you made an account during your checkout, then you‘re able to login and view your orders and invoices in your account.

What is the return policy of STOR[I]ES?

1. If the product received is defective or incomplete, you have a period of 30 days in which to respond in the following way. You can contact STOR[I]ES (by email only via info@stories-magazin.com) requesting the repair or exchange of the product (or part of the product) in question.
2. The one who requests the repair or exchange of a defective or an incomplete product (or part of a product) is asked to return that product to STOR[I]ES. Within 20 days of receipt, we will send you a new, complete or repaired product. We will take responsibility for all costs involved in this process, including shipping costs incurred by you, unless it can be proved that damage, defects and/or missing parts are the responsibility of yourself, in which case we shall be absolved of all or part of the responsibility involved and shall not be obligated to repair or replace the product. If you are found to be responsible for damage to the product, or for its missing part(s), we will return the product to you in the same condition in which it was received.

Are my personal data treated confidentially?

The order-related data transmitted to us are only required for shipping. You authorize us to pass on addresses to the shipping agent we use in fulfilment of their contractual obligations. The provisions of the Federal Data Protection Act are of course observed!

How can I advertise with STOR[I]ES?

To place an advertisement in one of our magazines or online, you can contact our advertising department:

Klaus Lach
info@stories-magazin.com
T +49 7361-5279330

Please note that our office is located in Germany. The opening times are from 9:00 am to 5:00 pm. Please note that this is CET if you are calling from outside of this time zone.

Where can I find STOR[I]ES advertising rates?

A complete media kit with information about STOR[I]ES is available online here and includes publishing dates and deadlines, an editorial calendar and advertising rates.

What are the print and online specifications for submitting advertising material?

All specifications may be found in our media kit.